Sarah Holland

Personal Assistant to the Head of the Institute of Education

Institute of Education

PA to Head of Institute

Contact Details

email: s.holland@worc.ac.uk
tel: 01905 855231

Role Summary

As PA to the Head of Institute, Sarah is the main point of contact for official School correspondence, and plays a key role in managing correspondence and critical deadlines.  As well as maintaining the Head of Institute's diary and assisting with managing her workload, she provides support to the Senior Leadership Team, and has responsibility for collation and updating of Institute policies, staff handbooks and staff profiles.

Role and Responsibilities

  • Organising the Head of Institute's diary, correspondence, filing and travel
  • Organising, drafting agendas, completing minutes and follow up actions for the Senior Leadership Management meetings
  • Preparing documents to be returned to the DfE
  • Assist in Student Complaints and Fitness to Practise
  • Completing Pre-Qualifying Questionnaires for tenders
  • Updating staff profiles
  • Updating the Academic staff handbook 
  • Liaising with HR to set up interviews and teaching panels

Qualifications and Training

  • BSc (Hons) Psychology with associated Sociology
  • Contensis Training
  • Change & Me
  • Email Permissions & Encryption Training
  • Introduction to One Drive
  • Information Security Awareness
  • GDPR Training
  • Skills Gym – Grievance & Discipline
  • Demystifying Finance
  • Skills Gym - Managing Difficult Conversations
  • PREVENT Training
  • Finance & Business Delivery Planning
  • Business Continuity Planning Day
  • Challenges of a changing environment, & developing personal resilience
  • Leadership Certificate Training
  • EA/PA Team Building Training
  • Developing Personal Resilience
  • Advanced Word Training
  • Advanced Excel Training
  • Office Training
  • Computer Literacy and IT Levels 1, 2 & 3
  • Web Page Design
  • Situational leadership Training
  • Communication Skills Training
  • Visio Training
  • TQMI Process Mapping
  • Facilitation Training