Stand by me


Stand by me - Free e-learning course

An understanding of how to support people with dementia by developing good communication and person-centred care in their own practice, within teams and within organisations. 


The course incorporates six video dramatisations across different settings including following Maggie and Mick as Maggie receives a diagnosis of dementia, gets help at home, and moves into a residential care home; and following Marty and Mary and his family as he needs emergency medical care, a stay on an acute hospital ward and as he nears the end of his life. The Stand by Me course is divided into 10 interactive modules, with the 10th module being the assessment. Additional video content is included from professionals across a range of health and social care settings, and from families of people living with dementia. It also outlines detailed factual information on person-centred care, the nature and different types of dementia, and the different ways the symptoms of dementia can be managed.

  • Session 1 - Introduction to Stand by Me
  • Session 2 - Good communication and person-centred care
  • Session 3 - Primary Care
  • Session 4 - Home Care
  • Session 5 - Moving to Residential Care
  • Session 6 - Emergency Services
  • Session 7 - Acute Care
  • Session 8 - End of Life
  • Session 9 - Factual Information on Dementia
  • Session 10 - Assessment 

What will learners get out of it?

An understanding of how to support people with dementia by developing good communication and person-centred care in their own practice, within teams and within organisations.

Who is the course for?

All healthcare staff.

Sessions 1, 2, 9 and 10 are compulsory. Sessions 3-8 are role-specific and learners should complete the session that most closely represents their field of health or social care.


The course is followed by a multiple choice assessment with a pass mark of 80%. Progress can be tracked by managers and learners can keep a certificate of completion for CPD purposes.

Accreditations & Endorsements

This course was developed with the Association for Dementia Studies at Worcester University, Herefordshire Clinical Commissioning Group, Heart of Worcester College at Bromsgrove, Worcestershire Health & Care NHS Trust and Skills for Care.


The course should take approximately 1 hour 35 minutes to complete.

How to access this course

If you have an NHS email address, please click here to register for an account. When selecting from the options under "Please select your region followed by your trust" choose NHSCLU to access the Stand By Me free e-learning course. If you do not have an NHS email address, please email or call 0844 770 3770 to request an account. Lines are open Monday to Friday, 9am until 5pm.

Further information

For more information please see the stand by me flyer.


Background to the overall project and original handbook/DVD

The idea for the project and the methodology to support it came from a programme from Flinders University in Adelaide, South Australia who developed a DVD training resource entitled ‘Come into my World’. Professor Brooker collaborated with the team at Flinders and contributed to the original DVD.

The development of Stand by Me DVD and handbook was a collaborative project between ADS, NHS Worcestershire, NHS Herefordshire and North East Worcestershire (NEW) College. The funding came from Herefordshire & Worcestershire Locality Workforce Development Board 2009/2010. The final product is freely-available to organisations based in Herefordshire and Worcestershire and at a small cost for those outside the locality.

You can purchase a copy of the original handbook/DVD online. Alternatively, you can use this form to order your copy.