Page updated: 5 January 2021

Parent FAQs

This page includes frequently asked questions about the coronavirus (COVID-19) pandemic, for parents and guardians of students at the University of Worcester.

Please also see our campus safety page and student FAQs page for additional information.

University of Worcester students from a variety of courses recently shared their thoughts on the measues in place around campus aimed at keeping everyone as safe as possible. Watch the video to hear from them.

Lockdown announcement - Monday 4 January

On the evening of Monday 4 January, the Government announced another lockdown for England.

The Government has published information on what is and is not permissable during the lockdown, including a downloadable PDF which includes universities-specific information, such as which courses are permitted to have face-to-face teaching during the lockdown period.


My child lives in halls of residence. What happens if there’s a positive case of Covid-19 in the halls?

Over 200 students remained in residence during the ‘lockdown period’ earlier this year, because the University is their home. This experience together with intensive work over the summer has meant that the campus and students halls of residence are well prepared practically and that the University has adapted its support and welfare services to deal with any Covid-19 cases as they arise working entirely within national guidelines and aiming at all times to minimise transmission.

Students living in halls of residence do so in flats which are classed as one household. If a student in that household tests positive for Covid-19 all students in that flat will be asked to isolate as a household, in the same way that any other household in the community would. We do not intend to lockdown entire halls of residence.

If my child is asked to self-isolate, what support will be available?

The University enjoys a national reputation for the high quality of its student welfare work.

Any students asked to self-isolate will have access to a range of support, including phone and online buddies for sociability, mental health counselling if required, and study support. We are working closely with the Students’ Union to ensure there will also be a variety of online social events for students to participate in.

We will also ensure that all students isolating in halls of residence are able to order nutritious meals and other supplies.

What support is available if my child lives off-campus in a shared house?

Students isolating in households off-campus will have access to the same range of support as those in halls of residence, including phone and online buddies for sociability, mental health counselling if required, and study support. We are working closely with the Students’ Union to ensure there will also be a variety of online social events for students to participate in.

What are you doing to reduce transmission among students?

The University has introduced a range of measures on campus, including reduced capacities in classrooms, new furniture layouts to facilitate physical distancing, along with extensive hand washing and sanitising facilities. The University and Students’ Union have also been working together to remind students and staff of the importance of being aware of symptoms, physical distancing, good hand hygiene and procedures to follow, including extensive messaging across campuses, hosting a virtual all-student meeting before the start of the semester and sharing messages online and by email. We are not at all complacent and we all need to stay alert to control the virus.

Is testing available on campus?

A Covid-19 test centre has opened alongside the University of Worcester Arena and is available by appointment to staff, students and the wider community.

The University has been working with Worcestershire County Council’s Public Health team and the Department for Health and Social Care for some time to bring an accessible on-foot test centre to the City, which is particularly helpful to those with disabilities or who don’t have access to transport. The testing facility, which is open daily from 8am to 8pm, is located on the car park behind the University of Worcester Arena. Signage has been put in place to direct people straight to the test site and away from University buildings.

Tests are only available by appointment and must be booked via the official Government website and people are advised to only get a free NHS test if at least one of the following applies:

  • you have a high temperature
  • you have a new, continuous cough
  • you’ve lost your sense of smell or taste or it’s changed
  • you’ve been asked to by a local council
  • you’re taking part in a government pilot project

How much face to face teaching is my child receiving? (UPDATED - 5 JANUARY)

Before the government instructed universities to move classes online on 9 December and then the introduction of the national January lockdown we had over 500 classes of 30 students or more each week which are timetabled for in-person teaching. There were many times that number of sessions in smaller tutorials, seminar and practical groups which are in-person. Well over 50% of the University’s classes were in person.

Our aim is for all our 10,500 students to enjoy a combination of in-person and online education as soon as possible.

More information about the coronavirus, and our response, can be found on our main coronavirus information page.

Further information

Questions about the support avaiable for our students can be sent to