Claire Rowlands

Education Administrator, PGCE Secondary and Subject Knowledge Enhancement Courses, PA to the Head of Department

Professional Administrative Service

Contact Details

email: c.rowlands@worc.ac.uk
tel: 01905 855070

Role Summary

As Administrator for the PGCE Secondary course for Core and School Direct, Claire is the first point of contact for partner schools, and plays a key role in the day to day running of the course.  In addition, Claire is responsible for the Subject Knowledge Enhancement course administration.

Roles & Responsibilities

  • First point of contact for all school queries
  • Liaising with and supporting PGCE Secondary academic staff
  • Coordinating school placements
  • Arranging for schools to be paid for the placements
  • Preparation and input of timetabling data
  • Overseeing and arranging student interviews. Preparing interview paperwork
  • Dealing with confidential items
  • Answering email and telephone queries from a range of callers
  • Collating of data for Ofsted and keeping it up to date
  • Collating grades in preparation for exam board
  • Preparing timetable for external examiners to meet with trainees and observe them teaching in schools
  • Organising Conferences and meetings
  • Taking minutes of Department meetings, Course Committee, Partnership Advisory Group and Student Course Committee
  • General day to day administrative duties for the PGCE Secondary course
  • Communicating with candidates requiring a Subject Knowledge Enhancement course, preparing a spreadsheet and liaising with Project Finance manager

Qualifications and Training

  • Change & Me
  • Email Permissions & Encryption Training
  • Introduction to One Drive
  • Information Security Awareness
  • GDPR Training
  • Skills Gym – Grievance & Discipline
  • Demystifying Finance
  • Skills Gym - Managing Difficult Conversations
  • PREVENT Training
  • Safeguarding training
  • Advanced Word training
  • Advanced Excel training
  • Advanced Access training
  • Microsoft Office training
  • Time Management training
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