Support for academic and extracurricular programmes in a range of sport and exercise related courses, placements, employment and volunteering opportunities.
The current role is to support the delivery of activity, mentoring and teaching programmes for students and clients of the University of Worcester Lakeside Campus and in doing so meet the necessary statutory health & safety legislation, Adventure Activities Licensing Authority legislation and internal quality standards. In addition you will, on occasion, be expected to support the Sport Facilities Management team to ensure the smooth running of the other University of Worcester (UW) sport and recreation facilities and service, to include St John’s Campus, the Riverside Centre, The Worcester Arena, Battenhall Playing Fields, The Moors Playing Field, and the McClelland Centre. Daily duties will include, assisting with setting up and taking down of the equipment, preparing for academic practical sessions, BUCS and community bookings, maintaining a clean and hygienic environment throughout the sport centres and all associated facilities as necessary, dealing with enquiries from all clients and offering support in the fitness areas, while ensuring a good standard of health and safety operational practice is maintained throughout the range of sports facilities. This post will provide good practical leisure industry based knowledge, an asset for your CV.
Making your application:
When applying for jobs at the university, make sure that you read both the job details and the person specification very carefully. When writing your application, you should pay particular care to the personal statement. As well as giving good reasons about why you want the job, it is also very important to write about each of the skills or attributes listed in the person specification, giving concrete examples where you can. Even when you have previously worked for the university you cannot assume that the selector will know about what you have done, so you must present these clearly with each application.
The Careers & Employability Service offers help and advice in making applications and can give you feedback on your draft application. Appointments are available in Firstpoint, Peirson on Mondays, Wednesdays and Fridays 11:30-2pm and Thursdays 1.30-4pm. Appointments can be booked on the day via www.timecenter.com/worcester
Earn As You Learn
*During semester time the University of Worcester recommends a maximum of 20 hours employment per week for full time students. For more details of Earn As You Learn please visit
If you have a tier 4 study visa please note the restrictions on your visa in relation to working hours. It is your responsibility to ensure you do not exceed this restriction and the university will not be able to pay you for hours worked in excess of this. The limit relates to the total hours worked and is not a limit for individual jobs (so if you have more than one job, either at the University or elsewhere, the total number of hours you work for all of those jobs must not exceed the limit on your visa). If you are unsure please take appropriate advice from the Personnel department or the International department before applying or visit the UKVI website at https://www.gov.uk/tier-4-general-visa
Closing date: Sunday 08 Oct 2017
Reference number: SES1713 - 3420
- Job details
- Band 3: £8.80 an hour (plus holiday pay)
- Part time*, within rolling 7 day rota, year round
- As soon as possible
- Responsible to
- Sport Outdoor Activity & Exercise Supervisor(s)
- Responsible for
- Interview date
- To be confirmed
Institute of Sport and Exercise Science
"Our aim is to attract ambitious students who will be challenged as sports academics and practitioners to be the best that they can be."
Mick Donovan, Head of Institute
The Institute of Sport & Exercise Science has access to a range of sports facilities that include: the newly constructed Worcester Arena, 6 court sports centre, fitness centre, McClelland Wellbeing Centre, 3G astro turf, sand filled astro turf, gymnasia and significant off campus grass playing fields. Indoor academic facilities include exercise physiology laboratories (BASES accredited), two performance analysis laboratory, sports psychology and biomechanics laboratory. The Movement and Performance Centre is an integral part of the University supporting sport science teaching and learning, research and consultancy work. In January 2016, the University completed purchase of Lakeside Campus, a 50 acre outdoor activity and sport site just 4 miles from St. John’s Campus.
The Riverside building opened in September 2011 provides two large physical activity spaces with multi-purpose sprung floors for indoor mini - games and dance, plus smaller teaching rooms and a sports analysis teaching room with views to the two larger teaching spaces. There is a social learning internet café space making this a very attractive venue. The University opened the 2000 seat capacity, 3 basketball court sport arena in 2013. The University Arena includes purpose designed facilities for wheelchair basketball and mobility impaired athletes more generally.
The Institute of Sport & Exercise Science currently has a FTE of 73 staff, including 20 staff from partner institutions who participate in course delivery through ‘partnership agreements’ on HND/FD courses. The Institute is responsible for the work of the Sport and Recreation Team which currently employs 9 FT staff and a pool of 40 pt student sport and exercise assistants, and the Movement and Performance Centre which employs a further 5 staff. The Institute is supported by a team of administrative staff and four sport & exercise science technicians.
The Institute has an impressive portfolio of degree courses. In addition, HNDs in Sports Studies, Sport Coaching and, Sports Performance and Coaching in partnership with the Heart of Worcester College, Stourbridge College and Telford College of Art and Technology. There is a clear and distinct emphasis on the student experience and the Institute is proud of its reputation for high quality teaching and learning. The Institute has a creative culture and is constantly seeking to strengthen its portfolio of courses.
There has been a strategic commitment by the University of Worcester over the past ten years to create unique, innovative ‘Learning Through Sport’ initiatives that have inspired, included and enthused thousands of children and young adults nationally and internationally. In 2015, ISES launched the International Centre of Inclusive Sport & Exercise.
The Institute hosts a range of national and regional groups including: the County Sports Partnership and the Association for Physical Education (afPE). There is extensive collaboration with Academies and Sport Colleges, local clubs and elite level sport such as Worcestershire County Cricket Club, Worcester Hockey Club, Worcester Warriors Rugby Club and Worcester Wolves Basketball Club through its sports scholarship programme.
- Main duties
1. To provide a high standard of inclusive support service for clients and students of University of Worcester Lakeside Campus in the delivery of activity, mentoring or teaching programmes, following the relevant professional syllabus/guidance and policies set out by the University of Worcester (UW). Offering client support to members joining any University sport, outdoor activity and exercise programmes.
2. To provide all sport, outdoor activity and exercise front of house services, acting as first point of contact for all visitors/enquiries, to Lakeside Campus, In addition, staff may be required to cover for reception staff. Communication will be in person and on the telephone, dealing with enquiries/bookings/emails; maintaining high levels of customer services throughout. The role will involve regular and ongoing engagement with children, young and older people, some of whom may live with learning and physical disabilities. The ability to empathise with all clients is central to the role.
3. To ensure all company procedures are followed and complied with, including operation of the XN Leisure Management Operating System at Lakeside (full training will be given) including till use with cash and credit card handling.
4. To demonstrate initiative in delivering support to sport activity programmes. Prepare loose equipment in advance. Setting up and packing down equipment (e.g. Ropes Course, Zip Wire, Canoes, Kayaks etc.) in support of all commercial, academic, SU and community programmes. This will also include specific set ups in support of one off events of a sport and leisure nature.
5. To deliver session briefings and provide proactive delivery and guidance to outdoor activity clients. To assist in the preparation, organisation, setting out and packing away of activities/ programmes/ courses /lessons.
6. To assess and test the maintenance, repair, safety and security of University of Worcester Lakeside Campus equipment. Reporting issues to management and retiring equipment that is no longer fit for purpose. To report all accidents, near misses and causes for concern (safeguarding) to the management and participate in accident investigation as required.
7. To clean sport and exercise facilities, changing rooms and all support areas as necessary. This will include; wash down outdoor equipment from land and water based activities; Sweep/mop floors, clean toilets, wash sinks, polish mirrors, scrub showers, empty bins and maintain cleanliness of all outside areas.
8. To take steps to ensure and enhance personal health, safety and wellbeing and that of other staff, students and clients. Maintain up to date working knowledge of facility/activity risk assessments, and record/appropriately report and respond to any discrepancies discovered while on shift.
9. To carry out these duties in a manner that promotes equality of opportunity and supports diversity and inclusion, and takes into account the University's commitment to environmentally sustainable ways of working.
10. To undertake relevant training/ courses to keep your own qualifications and skills current.
*Maintain personal and professional development to meet the changing demands of the job; participate in appropriate training activities and encourage and support staff in their development and training.
*Take steps to ensure and enhance personal health, safety and well being and that of other staff and students.
*Carry out these duties in a manner that promotes equality of opportunity and supports diversity and inclusion, and takes into account the University's commitment to environmentally sustainable ways of working.
- Person specification
Please provide evidence of how you meet each of the essential criteria.
1. Some experience of engaging in and delivering outdoor sport or activity based programmes.
2.Sports coaching/ Outdoor Activity and holds or is working towards some related national governing body (NGB) awards (I.e. SPA, CWA award/training, UKCC L1/L2, Archery GB Leader, BOF, Forest School/Bush craft Certificate, RYA DI, WI, PBL2, Safety Boat, PBI, NPLQ, 2 star, FSRT, NWSMP - list not exhaustive)
3. Ability to communicate confidently and clearly with a wide range of people, both orally and in writing. Verbal skills must include courtesy and tact; written skills must include neatness and accuracy, with clear understanding of a customer service environment.
4. Able to operate the UW financial systems for handling client payments (cash, card, completion of direct debit instructions) recording associated transactions with attention to necessary detail.
5. Outgoing, enthusiastic personality, able to work on own initiative and as part of a busy staff team. Flexible approach to working in a busy environment, sometimes under pressure, you must have the ability to be both adaptable and responsive to changes in service needs.
6. Able to work on a flexible shift rota basis, which spans 7 days.
7. Current DBS (or requirement to undertake one) and Child protection certificate (or willingness to undertake training). Demonstrable previous experience of working in a children’s and young person’s educational / sports environment
8. IT skills, able to demonstrate a working knowledge of word processing / spreadsheet packages e.g Word & Excel. Ability to use UW booking systems.
1. Awareness and experience of working with clients/students with varying levels of disabilities and awareness of inclusion and importance this plays within the University of Worcester and Outdoor education as a whole.
2. Previous experience of dealing with young people exhibiting challenging behaviour or experiencing barriers to development.
An appropriate level of physical fitness will be required for this position. The post-holder will be required to lift weights up to 20kg, duties will include team lifting canoes, kayaks and boats in and out of stores and on/off the lake.
Applications from Non EEA Workers:
Prospective applicants are advised to ensure that they are eligible to work in the UK without restriction.
Prospective applicants in points-based system immigration routes should assess their circumstances against the published criteria, which are set out on the GOV.UK website at www.gov.uk/browse/visas-immigration .
Visit www.naric.org.uk/visasandnationality for more information on how you can use a qualification from outside the UK to meet the requirements of the immigration rules.
Unspent convictions, cautions and bind-overs
The University is strongly committed to the fair treatment of its staff and potential staff, regardless of race, gender, religion, sexual orientation, responsibility for dependants, age, physical/mental disability or offending background.
In line with the University's policy on the Recruitment of People with a Criminal Record, shortlisted candidates are required to provide information of any unspent convictions, cautions and bind-overs. Applicants are advised to seek independent advice if there is any doubt about the status of a previous conviction, caution or bind-over. Disclosures will only be considered at the point when an offer of employment is made. The existence of a criminal record will not in itself prevent you from gaining employment.
This is a description of the job as it is presently constituted. This job description is intended to enable a flexible approach to be offered working across the University as required. It is subject to review and amendment in the light of changing needs of the University and to provide appropriate development opportunities. Members of staff are expected to participate fully in discussions about changing requirements and it is the University's aim to reach agreement to reasonable change. If agreement is not possible, it reserves the right to require changes to the job description after consultation with the individual concerned.